FAQ

FAQ

SHIPPING
RETURN
PAYMENT
GUTSCHEIN- UND RABATT CODES CUSTOMER CARE

SHIPPING

All orders placed through the ACTA&CO Online Store are shipped within 3 business days.
You will receive an email from us with a link to track the shipment so that you are informed when your package will arrive. Delivery usually takes place within 3-7 business days. We ship all deliveries with DHL.

RETURN

You can simply return your ordered goods to the acta&co online store within 14 days of receipt.
Attach the label to your return so that it is clearly visible and simply drop the package off at a post office. As soon as your return has been checked, we will refund the invoice amount within 14 business days.
The amount will be refunded to you via the originally selected payment method (PayPal, credit card).
The delivered goods may only be used for the purpose of testing-for example, as is usual in a shop for trying on. Clothing with signs of wear and damaged clothing cannot be exchanged.

Return adress:
acta&co GmbH
Prenzlauer Promenade 30 13089 Berlin;

Germany PAYMENT

We accept the following payment methods: PayPal, Klarna, VISA, Mastercard, American Express

Discount and promotion codes

If you wish to redeem a discount code, you can enter it in the, Voucher and promotion codes" field before completing your order. Discount codes cannot be combined. In this case, the higher discount value always applies.
The discount will be deducted from the total amount of your order.

Customer Care

If you have any further questions, please contact our Customer Care. service@actaandco.com

Stand: Januar 2024